DELIVERY
Exploring Your Delivery Choices:
You have a range of delivery options available, and we've partnered with a vast network of couriers to ensure that your orders arrive precisely when you expect them to. Here's an overview of the delivery services we provide:
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UK Standard under 30£ : UK Standard Delivery on products under 30£ for a fee of £3.85, 5 to 7 working days.
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UK Standard under 70£ : UK Standard Delivery on products under 70£ for a fee of £4.49, 5 to 7 working days.
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UK Free: For orders totaling £70 or more, you can benefit from free delivery within 5 to 7 working days.
Important Information:
Explore Standard Delivery: Delivery for the Standard option usually takes between 5 to 7 working days from the moment you place your order. Deliveries are scheduled for Monday to Friday, excluding Bank Holidays.
Unpacking Free Delivery: With the Free Delivery service, your order is shipped free of charge and typically arrives within 5 to 7 working days from the time you place your order. Deliveries are made from Monday to Friday, excluding Bank Holidays.
Additional Delivery FAQs: Here are answers to some common questions about our delivery services:
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Still Awaiting Your Order: If your estimated delivery date has passed and you haven't received your order, please check the tracking link in your order dispatch email for the latest updates. If needed, contact our Customer Service team within 14 days of the expected delivery date for assistance.
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Cancelling or Amending Orders: You can cancel or make changes to your order if it has not yet been dispatched. The dispatch time depends on your chosen delivery option. Please contact us promptly for assistance.
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Channel Islands VAT: Orders to the Channel Islands are treated as zero-rated exports for VAT purposes. However, the total amount you pay for your order remains unchanged.
These explanations should clarify how our various delivery options work to ensure a smooth shopping experience for you.
ProPower MX Christmas Holiday Hours
We will be closed from Tuesday, 24th December 2024, at 2:00 PM, and will remain closed through Wednesday, 1st January 2025.
We will reopen on Thursday, 2nd January 2025, during our regular hours.
Please note: All orders placed during this period will be dispatched on Thursday, 2nd January 2025.
Thank you for your support! Wishing you a Merry Christmas and a Happy New Year!